FAQ
Product-Related Questions
Q: What materials are your Wardrobes, Dressers, and Full-Length Mirrors made of? A: Our Wardrobes are crafted from solid wood, MDF, or metal, with adjustable shelves and hanging rods—some include mirrors or additional drawers. Dressers are made from solid wood, MDF, or engineered wood, with smooth-gliding drawers and sleek finishes. Full-Length Mirrors feature high-quality tempered glass for safety and clarity, framed in wood, metal, or plastic. All materials meet international safety standards, with detailed information listed on each product page.
Q: Are the furniture pieces easy to assemble? A: Yes, all our furniture comes with detailed step-by-step instructions and all necessary hardware. Wardrobes and dressers typically require 1–2 hours to assemble (for one or two people), with labeled parts and clear diagrams. Full-Length Mirrors are easy to assemble, with wall-mounted options including mounting hardware and instructions, and free-standing models requiring minimal assembly. Most pieces are designed to be assembled with basic tools, which are often included or easy to find.
Q: How do I choose the right size for my bedroom? A: We provide detailed dimensions (length, width, height, depth) for each product on the product page. For wardrobes, consider your clothing storage needs and available bedroom space—opt for compact models for small bedrooms or larger units for extensive wardrobes. Dressers should fit the available floor space and have enough drawers for your essentials. Full-Length Mirrors should be proportional to your space, with wall-mounted options saving floor space and free-standing models adding versatility.
Order & Shipping Questions
Q: Can I cancel or modify my order after placing it? A: We process orders quickly to ensure fast delivery, so cancellations or modifications are only accepted within 1 hour of placement. Once processed or shipped, orders cannot be changed—especially for these furniture items, which are custom-packaged for shipping. For custom or made-to-order pieces, cancellation policies are outlined on the product page. For incorrect or damaged items, refer to our Return & Exchange Policy.
Q: Do you ship internationally, and are there restrictions? A: Yes, we ship to most countries worldwide. Some countries have restrictions on large furniture items or import fees for wood/metal products, so we recommend checking your local customs regulations before placing an order. International shipping times are 7–14 business days, and customers are responsible for any customs duties or fees. Larger items like wardrobes may require additional shipping arrangements.
Q: What if my furniture arrives damaged or defective? A: Report damaged or defective items within 48 hours of delivery. We may request photos of the damage and will arrange a replacement or refund, covering return shipping if the issue is our fault. Our 6-month warranty covers manufacturing defects, but not damage from improper assembly, misuse, or shipping damage caused by carrier negligence.